Last Updated: June 15, 2023

1. Introduction

At PostSchedules, we strive to ensure your satisfaction with our services. This Refund Policy outlines our guidelines for refunds and cancellations. By using our services, you agree to the terms of this Refund Policy.

2. Subscription Cancellations

You may cancel your subscription at any time through your account settings or by contacting our customer support team. Upon cancellation, your subscription will remain active until the end of your current billing period, after which it will not renew.

3. Refund Eligibility

We offer refunds under the following circumstances:

• New Subscribers: If you are a new subscriber and are not satisfied with our services, you may request a full refund within 14 days of your initial subscription purchase.
• Service Unavailability: If our services are unavailable for a significant period (more than 24 consecutive hours) due to technical issues on our end, you may be eligible for a prorated refund for the affected period.
• Billing Errors: If you have been incorrectly charged or billed for services you did not receive, you may request a refund of the incorrect amount.

4. Non-Refundable Circumstances

Refunds are not provided in the following situations:

• After the 14-day refund period for new subscribers has expired.
• For partial months or unused portions of your subscription after the refund period.
• If your account has been suspended or terminated for violation of our Terms of Service.
• For service interruptions caused by factors outside our control, such as natural disasters, internet service provider outages, or other force majeure events.

5. Refund Process

To request a refund, please contact our customer support team at support@postschedules.com with the following information:

• Your account email address
• Date of purchase
• Reason for requesting a refund
• Any relevant details or documentation supporting your request

We will review your request and respond within 5 business days. If your refund is approved, it will be processed to the original payment method used for the purchase. Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.

6. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund practices.